Privacy Policy

Effective Date: 11/02/2025

At Longrich Canada, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website ([Your Website URL]) and use our services as an authorized distributor of Longrich products in Canada and beyond. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you place an order or contact us, we may collect your name, email address, phone number, and payment details.
  • Order Details: Information related to your purchases, including products ordered, order history, and preferences.
  • Usage Data: Automatically collected information such as your IP address, browser type, device information, and browsing behavior on our site through cookies and similar tracking technologies.
  • Marketing Information: If you opt in, we may collect information to send you promotional communications about our products and special offers.

2. How We Use Your Information

Your information is used for the following purposes:

  • Order Processing: To process, fulfill, and manage your orders.
  • Customer Service: To respond to inquiries, provide support, and communicate updates regarding your orders or our services.
  • Site Improvement: To analyze website usage and improve our products, services, and user experience.
  • Personalization: To tailor content, recommendations, and promotional offers to your interests.
  • Compliance: To comply with legal, regulatory, and contractual obligations.

3. How We Protect Your Information

We employ appropriate technical and organizational measures to secure your data against unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure servers and encrypted transmissions for sensitive data.
  • Regular security assessments and updates.
  • Limited access to personal data within our organization on a need-to-know basis.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure.

4. Sharing Your Information

We do not sell or rent your Personal Information to third parties. We may share your data with trusted service providers who assist us in operating our website and processing your orders, subject to confidentiality agreements. We may also disclose your information when required by law or to protect our rights and safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our website.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Information, including the right to:

  • Access: Request copies of the data we hold about you.
  • Correction: Update or correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to certain legal obligations.
  • Objection/Restriction: Object to or restrict our processing of your data.

To exercise these rights, please contact us using the details provided in Section 9.

7. Third-Party Websites

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a new effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via the details provided on our Contact page or by emailing us at hello@longrichcanada.com.

By using our website, you agree to the terms outlined in this Privacy Policy.

Last updated: 11/02/2025